Operations and Custodian Liaison

Petra Handoca

Tax Operations Team Leader

Petra started working in the tax field in 2013. She joined the Acupay Operations Team in February 2019. Having graduated from Coventry University in the UK with a BA in Spanish and International Relations, she also lived, studied, and worked in Oviedo, Spain and Catania, Italy.

Petra's passion for languages and travelling is only rivalled by her passion for good food. She is always eager to discover new and noteworthy restaurants on the London scene.

Petra speaks English, Spanish, Italian, Romanian, French, and Portuguese. She is currently learning Arabic.

+44 (0) 20 738 20342

Kenny Wu

Operations Associate
New York

Kenny joined the team in 2011 and graduated from St. John’s University in Queens, New York with a Bachelor of Science in Finance. He works as an Operations Associate supporting Acupay's Italian operations and acts as liaison with DTC Participants for all operational matters.

Kenny is fluent in English and Cantonese.

+1 (212) 510 4387

Wade Chang

Operations Associate
New York

Wade joined Acupay’s sister company, Bondholder Communications Group, in 2013 and transferred to Acupay in 2014 where he now works as an Operations Associate. He supports custodian banks in achieving the best possible tax status for all their clients – currently focusing on investors holding Italian bonds.

Wade graduated from New York University in 2013 with a Bachelor of Arts in Economics. He speaks English and Mandarin Chinese.

+1 212 510 4381

Nancy Donato

Office Manager
New York

Nancy graduated from Oneonta State University with a Business Economics degree in 1980.She worked at various law and accounting firms as trust and estate paralegal and fiduciary accountant from 1980 to 1994. From 1994 to 2006, Nancy worked as a senior account representative at Fiduciary Communications Group, a predecessor to Acupay System LLC and from 2006 to 2010 for Acupay as Operations Associate. Since 2010, Nancy has been the Office Manager of Acupay's New York office.

+1 212 422 1222

Elsie Leigh

Operations Analyst

Elsie joined Acupay in 2014 as a Team Assistant offering support to the operations team, management and client relations, and is responsible for office management. She offers tax reclaim support to custodian banks and their investors in various markets, such as Germany, Spain, Belgium, Czech Republic and Italy; more recently, she has taken on the role of Operations Analyst.

Elsie holds an MSc in Financial Economics from City University, London and a BSc in Economics from Greenwich University, London.

She speaks fluent English.

+44 (0) 20 7382 0340